Job #: F10875 | Added Date: 12/01/2025
Sales & Logistics Coordinator / Bilingual Japanese
IMPORT / EXPORT
- Full-time
- 65K + DOE
- Region: US
- Location: Westchester , NY
Overview
A global specialty chemicals Trading company is seeking a Sales & Logistics Coordinatort to join their Westchester, NY office. This role is responsible for providing exceptional customer service, coordinating domestic and international logistics, and supporting the sales team. The ideal candidate is detail-oriented, proactive, and capable of managing multiple priorities in a fast-paced, multicultural environment.
Description
Position Summary
A global specialty chemicals company is seeking a Sales & Logistics Coordinatort to join their Westchester, NY office. This role is responsible for providing exceptional customer service, coordinating domestic and international logistics, and supporting the sales team. The ideal candidate is detail-oriented, proactive, and capable of managing multiple priorities in a fast-paced, multicultural environment.
Key Responsibilities
Customer Service
Receive, process, and enter customer orders using internal systems (e.g., SAP/MOCA)
Issue invoices and support billing procedures
Respond promptly to customer inquiries and resolve issues
Maintain strong working relationships with customers, suppliers, and vendors
Track shipments, coordinate updates, and handle tracing requests
Monitor customer ordering patterns and report irregularities to management
Assist with post-billing and accounting follow-up as needed
Issue invoices and support billing procedures
Respond promptly to customer inquiries and resolve issues
Maintain strong working relationships with customers, suppliers, and vendors
Track shipments, coordinate updates, and handle tracing requests
Monitor customer ordering patterns and report irregularities to management
Assist with post-billing and accounting follow-up as needed
Logistics Coordination
Verify accuracy of incoming and outgoing shipments
Review logistics documentation for accuracy and compliance
Prepare import/export documentation (BL, Commercial Invoice, Packing List, etc.)
Place purchase orders with suppliers
Arrange transportation for distribution and shipping
Obtain freight rates, schedules, and vessel space
Review freight charges and file claims for discrepancies
Process payments, prepare receipts, and initiate billing
File insurance claims
Perform additional logistics tasks as required
Prepare import/export documentation (BL, Commercial Invoice, Packing List, etc.)
Place purchase orders with suppliers
Arrange transportation for distribution and shipping
Obtain freight rates, schedules, and vessel space
Review freight charges and file claims for discrepancies
Process payments, prepare receipts, and initiate billing
File insurance claims
Perform additional logistics tasks as required
Sales Support
Monitor credit limits on sales orders
Serve as liaison between sales staff and customers
Support other sales-related tasks as needed
Serve as liaison between sales staff and customers
Support other sales-related tasks as needed
Inventory Control
Monitor invoices and orders to ensure accuracy
Support maintaining appropriate inventory levels
Track and expedite inventory for delivery
Assist with organizing inventory materials
Report discrepancies to management in a timely manner
Support maintaining appropriate inventory levels
Track and expedite inventory for delivery
Assist with organizing inventory materials
Report discrepancies to management in a timely manner
Translation (日本語訳についての注意事項) 以下の日本語訳は、情報を正確に伝えることを目的としていますが、翻訳上の解釈や表現に誤りが含まれる場合があります。その際は、英語原文が優先されるものとします。内容に関して疑義が生じた場合、または解釈に不明点がある場合には、英語版を基準としてご確認いただきますようお願いいたします。クライアントより提供された公式な職務内容は、面接前に候補者の方へ共有いたします。
The official job description provided by our client will be shared with the candidate prior to the interview.
ポジション概要
国際的に事業を展開するスペシャルティケミカル企業にて、
Sales & Logistics Coordinator（レベル I または II） を募集しています。
本ポジションは、カスタマーサービス、ロジスティクス調整、営業サポート業務を担当し、
社内外の関係者と連携しながら、日々のオペレーションを円滑に進める役割を担います。
細部まで注意を払い、スピード感を持って業務を進められる方、
多文化環境でのビジネスに慣れている方を歓迎します。
主な業務内容
◆ カスタマーサービス
顧客からの注文を受領し、社内システム（SAP/MOCA 等）へ入力
請求書の発行および請求関連のサポート
顧客からの問い合わせ対応（課題解決・情報提供 等）
顧客・サプライヤー・ベンダーとの関係維持
出荷状況の追跡およびステータス更新
注文パターンのモニタリング、異常時のマネジメントへの報告
請求・会計関連の後処理サポート
◆ ロジスティクス業務
入出荷内容の確認
ロジ関連書類の正確性チェック
輸出入書類（B/L、Commercial Invoice、Packing List 等）の作成・手配
仕入先への発注処理
配送・輸送手配（トラック、船便など）
運賃・スケジュール・スペース等の取得
運賃請求の確認および差異がある場合のクレーム処理
支払処理、領収書作成、請求処理の開始
保険請求のファイリング
その他ロジスティクス関連業務
◆ 営業サポート
売上に関する与信管理のモニタリング
営業スタッフと顧客間の連絡調整
その他必要に応じた営業サポート業務
◆ 在庫管理
請求書・注文内容のモニタリング
適正な在庫レベル維持のサポート
在庫の追跡および納品加速の手配
在庫整理業務
在庫差異のマネジメントへの報告
応募資格
◆ 学歴
準学士号（Associate’s degree）以上
◆ 経験・スキル
ロジスティクス／カスタマーサービス／営業サポートのいずれかで 3〜5 年の実務経験
高いコミュニケーション能力（メール・電話・対面）
タイムマネジメントが得意で優先順位付けができる方
複数業務を並行して進められるマルチタスク能力
正確性とフォローアップ力
Microsoft Office（Excel、Word、Outlook）に精通している方
自律的に働ける方、協調性のある方
多文化ビジネス環境での勤務に対応できる方
◆ あると望ましい資格
Hazmat（IATA, DOT, IMDG）資格保持者歓迎
待遇・福利厚生
経験に応じた競争力のある時間給
医療・歯科・眼科保険を含むフルベネフィット
グローバル企業でのキャリアアップの機会あり
Requirements
Qualifications
EducationAssociate’s degree required
EducationAssociate’s degree required
Experience & Skills
3–5 years of experience in logistics, customer service, or sales support
Excellent written and verbal communication skills
Strong time-management skills with ability to prioritize and meet deadlines
Proven ability to multitask in a fast-paced environment
High attention to detail and strong follow-up skills
Proficiency in Microsoft Office (Excel, Word, Outlook)
Self-motivated; able to work independently and collaboratively
Comfortable working in a multicultural business environment
Excellent written and verbal communication skills
Strong time-management skills with ability to prioritize and meet deadlines
Proven ability to multitask in a fast-paced environment
High attention to detail and strong follow-up skills
Proficiency in Microsoft Office (Excel, Word, Outlook)
Self-motivated; able to work independently and collaboratively
Comfortable working in a multicultural business environment
Hazmat certification (IATA, DOT, IMDG) preferred but not required
Employment Type: Full-Time
FLSA Status: Non-Exempt
Employment Type: Full-Time
FLSA Status: Non-Exempt
