Position Summary

We are seeking a bilingual Inspection / Quality Control & Sales Specialist to support our U.S.–Japan business operations. This role combines hands-on product inspection and logistics management with sales coordination and customer communication. The ideal candidate will have strong organizational skills, attention to detail, and the ability to communicate effectively with manufacturers, shipping partners, and customers in both the United States and Japan.

Key Responsibilities

Inspection / Quality Control

• Inspect quality and quantity of incoming products from manufacturers and outgoing shipments to Japan.

• Follow strict guidelines for repackaging products after inspection to prepare for export.

• Document inspection results, including product condition reports and Certificates of Conformance (C of C).

• Ensure export documentation is complete and accurate.

• Obtain and manage export licenses for shipments to Japan.

• Remain knowledgeable of and comply with U.S. Department of Defense and Department of Commerce trade control regulations.

• Communicate with manufacturers to confirm packaging and shipping requirements.

• Manage logistics processes, including ordering, inspection, and shipment of products to Japan.

• Coordinate Return Merchandise Authorizations (RMA) with manufacturers, including documentation and logistics.

• Communicate with Japanese customers regarding delivery timelines and any issues affecting shipments.

• Work with shipping companies to ensure compliance with product shipping requirements.

• Support internal office staff by reporting issues that could impact their responsibilities.

Sales Support

• Source quotes from manufacturers by using databases and online resources.

• Verify part numbers and National Stock Numbers with manufacturers.

• Organize and document quotes, pricing, and lead times in Excel and Word.

• Submit quote forms and supporting documentation to Japan headquarters.

• Maintain organized email records of quotes and product documentation.

• Communicate directly with manufacturers regarding product details.

• Support the Director and President with other duties as assigned.

Translation (日本語訳についての注意事項) 以下の日本語訳は、情報を正確に伝えることを目的としていますが、翻訳上の解釈や表現に誤りが含まれる場合があります。その際は、英語原文が優先されるものとします。内容に関して疑義が生じた場合、または解釈に不明点がある場合には、英語版を基準としてご確認いただきますようお願いいたします。クライアントより提供された公式な職務内容は、面接前に候補者の方へ共有いたします。

The official job description provided by our client will be shared with the candidate prior to the interview.

Qualifications

• Language: Native-level Japanese; Business-level English (verbal and written).

• Strong organizational and documentation skills.

• Proficiency in Microsoft Excel and Word.

• Familiarity with purchase orders, invoicing systems, and manufacturing processes.

• Experience in logistics, quality control, or sales support preferred.

• High attention to detail and ability to follow strict compliance guidelines.

• Excellent interpersonal skills to liaise with U.S. manufacturers, Japanese clients, and internal teams.

Additional Information

• Some international travel may be required to Japan.

• Role requires coordination with U.S. manufacturers and Japanese clients/customers under time-sensitive conditions.

• Reports directly to the Director and President.