Job #: F10703 | Added Date: 01/02/2025

Marketing and Client Coordination Representative/ Bilingual Japanese

SALES / MARKETING

  • Full-time
  • 90-140K+bonus
  • Region: US
  • Location: Los Angeles , CA

Overview

The Marketing and Client Coordination Representative is responsible for supporting the development and retention of business within the company. This role requires planning, directing, and collaborating with internal teams (e.g., Underwriting, Claims, Risk Engineering, Accounting, and Senior Management) to address customer needs and deliver exceptional service. The individual will work to expand the company's book of business and contribute to overall profitability by providing strategic and operational support. メジャーな保険会社のLAオフィスにてMarketing and Client Coordination Representativeを募集。顧客ニーズに対応し、社内チーム (引受、クレーム、リスク管理、会計、本社) と連携し、顧客サービスを提供し、ビジネス拡大に取り組むポジション。損害保険会社での勤務経験のある方、ぜひご応募ください。  Immediate Hire!!


Description

Essential Functions:

大手日系企業向け損害保険のクライアントコーディネート職。引き受けのやりとりや顧客への新規提案など。本社との連絡や駐在員との連携もあり。損保の経験は必須で、ブローカー、エージェント、アメリカ以外の国の経験でも良いので損保での経験のある方。 ハイブリッド勤務。 ロサンゼルスカウンティ。 詳しくはお問い合わせください。corporate@maxjob.com 

  • Establishes, manages, and maintains direct customer and broker relationships for renewal and new business opportunities. Analyzes and identifies clients' service needs and communicates with internal teams and customers to provide excellent customer support.

  • Sets marketing goals to assist with acquiring new accounts, maintaining existing accounts, and achieving profitability. Supports Underwriting in meeting established loss ratio and renewal retention goals. Develops marketing plans for assigned territories and sets long- and short-term objectives to ensure profitable growth.

  • Proactively researches, analyzes, and monitors key market factors to help the company capitalize on market opportunities and minimize adverse market impacts. Recommends pricing strategies and provides market feedback to Underwriting and Management. Evaluates market reactions to the company’s products (pricing, coverage, services, etc.) and communicates findings to relevant departments.

  • Ensures effective management of the territory's marketing outcomes and takes corrective actions as needed to meet business plan goals.


Translated by AI

顧客および仲介業者との直接的な関係の構築・管理・維持
  • 更新契約や新規ビジネス機会のために、顧客および仲介業者との直接的な関係を構築、管理し、維持します。顧客のサービスニーズを分析し特定したうえで、社内チームおよび顧客と連携して優れた顧客サポートを提供します。

  • マーケティング目標の設定と収益性の向上支援
    新規顧客の獲得、既存顧客の維持、収益性の向上を支援するためのマーケティング目標を設定します。アンダーライティングをサポートし、既定の損失率や更新契約維持率の目標を達成するよう努めます。また、担当エリアのマーケティング計画を策定し、収益性のある成長を実現するための短期および長期目標を設定します。

  • 市場の機会を活用しリスクを最小化するための調査と分析
    市場の主要要因を積極的に調査、分析、監視し、会社が市場の機会を最大限に活用し、不利な市場影響を最小限に抑えられるよう支援します。価格戦略を提案し、アンダーライティングおよび経営陣に市場のフィードバックを提供します。また、会社の製品(価格設定、補償内容、サービスなど)に対する市場の反応を評価し、その結果を適切な部門に伝達します。

  • 担当エリアのマーケティング成果の効果的な管理
    担当エリアのマーケティング結果を効果的に管理し、必要に応じて是正措置を講じることで、ビジネスプランの目標を達成します。


Requirements

Qualifications:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education and Experience Required:  Diploma/Degree & Experience 

High School Diploma or GED or equivalent is required.  Bachelor's degree (B. A.) from four-year college or university preferred with an emphasis on Business, Management, or Economics preferred.  

5+ years of successful experience in a marketing or sales role or strong customer service orientation is required.

Previous property & casualty insurance experience is strongly preferred.   


Language Skills                   

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers in both Japanese and English.  


Reasoning Ability                   

Ability to solve practical problems and deal with a variety of concrete variables. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


Computer Skills

Internet software; proficiency using MS Office products including Outlook, Word, PowerPoint to create presentations and Excel to create spreadsheets, formulas, charts and graphs is required.  


Other Qualifications Required:Designations: CPCU or other insurance training preferred 


Other Skills and Abilities Required:Same day and overnight travel required (15-20%)



Competencies:  To perform the job successfully, an individual should demonstrate the following.

Core Competencies

Communication, Customer Focus & Teamwork

Managerial Competencies

 

Job Specific Competencies

Organizational Support, Analytical & Problem Solving

 

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The company provides reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job in accordance with applicable law. 

 

Regularly

Frequently

Occasionally

Sitting

X

 

 

Standing

 

 

X

Walking

 

 

X

Climbing/Balancing

 

 

X

Reaching with Arms/Hands

 

 

X

Stooping/Kneeling/Crouching/Crawling

 

 

X

Talking

X

 

 

Hearing

X

 

 

Vision – Close/Peripheral/Depth/Ability to Adjust Focus

X

 

 

 

Work Environment:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

General work environment. Moderate noise levels.