Overview
Looking for a self-motivated, energetic,
team player that can also work independently in our fast-paced, sales department.
Analytical, interpersonal, and organization skills, a positive attitude, and the ability to
multi-task and calmly handle quickly changing priorities under tight deadlines with great
attention to detail are essential for success.
Description
Business Support Functions-90%
-US Control Tower role to Manage the execution of accounts including
performance management, day to day operations oversignt, overseas
coordination (Externally and internally)
-Develop additional business opportunities within existing assigned accounts
seeking creative value add solutions based on business knowledge
- Manage all activities to meet customer requirements including shipment
upgrades, coordination and others
- Primary POC for matters relating to assigned Accounts
- Manage completion of all customer performance and analysis reports, customer
presentations, and other internal reports and presentations as required.
- Oversee implementation of new lanes or other customer business initiatives
(productivity improvements, EDI etc)
Process Improvement Functions-10%
- Teamwork - Must work professionally and effectively with key sales and
operations staff worldwide in order to achieve macro target revenue goals.
- Communication/Feedback - Accept feedback willingly; develop and maintain
positive working relationships with management, peers and co-workers.
- Process Improvement - Identify new administrative, sales or operations
processes that increase overall team efficiency and enhance professionalism,
and make recommendations for implementation to management
Requirements
- B.A./B.S. Degree or equivalent work experience.
- Strong Account Management and Operations support experience in the Air Cargo industry.
- Driver's license