大手日系企業にてAir Export Coordinatorを募集中！
Air Freight Coordinator
1. General Position Summary: Weight: 0%
General Summary Weight: 0%
This position is responsible for handling all aspects of air freight forwarding for both import and export customers,
including: booking shipments, arranging flight and ground transportation details, dealing with customs clearances,
handling claims, issuing invoices, and ensuring collections.
2. Essential Job Functions: Weight: 0%
Primary Job Functions Weight: 70%
1) Handles Import & Export Accounts
by obtaining air freight and ground shipping rates and schedules, and aircraft space per client request; by
arranging ground transportation when necessary; by making booking arrangements; by processing all bills of lading,
letters of credit, customs and other documents when needed; by initiating and maintaining files on shippers and
their shipments; by inputting data into computer system regarding shipments; by sending all documentation
necessary to the proper locations so as to facilitate Customs clearance on arrival of freight at its destination; and by
initiating billing procedures.
2) Delivers Client Satisfaction
by performing traces; by contacting airlines, brokers and air freight forwarders on the phone; by advising customers
on prices, schedules, documentation, etc.; by filling out documents correctly; and by undertaking other various
functions to assure on-time pick up and delivery of freight for all customers.
3) Serves Customers
by answering the telephone quickly; by handling inquiries and expediting orders from internal and external
customers in a prompt and professional manner; by greeting external customers when necessary; and by otherwise
communicating with external customers in a professional manner which solidifies the business relationship.
Secondary Job Functions Weight: 20%
1) Performs General Administrative Tasks
by writing reports; by entering data; by preparing documents; by distributing mail and faxes when necessary; by
maintaining paper and digital files correctly; and by undertaking other duties as needed.
2) Keeps Management Informed
by reporting on all customer incidents quickly to eliminate problems; by communicating with Supervisor regularly
regarding needs of the department; and by maintaining documentation of customer interaction.
3) Manages Time and Resources
by managing time, support Staff, and other Company-provided resources (phone, fax, email) in order to maximize
self-potential and business profit.
4) Ensures Smooth Operations
by making sure that air freight operations function correctly; by providing the Company with accurate reports,
including profit & loss statements; by providing customers and colleagues with accurate shipping quotes when
necessary; by following guidelines set by the Company; and by performing assigned tasks accurately, allowing the
Company to maximize financial performance and limit risk.
Common Job Functions Weight: 10%
1) Contributes to Team Effort
by accomplishing related tasks as needed; and by volunteering available time to others. Weight: 0%
2) Maintains Professional and Technical Knowledge
by attending educational workshops; by reviewing professional publications; by establishing professional business
networks with customers and service providers; and by participating in cross-training as directed by
3) Coaches Junior Staff/Peers
by contributing to the professional development of junior Staff or peers through coaching, counseling, and training
them in business related topics.
4) Acts on Feedback
by listening to feedback given by peers, Supervisors, and customers and using it to improve performance. Weight: 0%
5) Improves Processes
by recommending improvements in Company processes and procedures that increase productivity. Weight: 0%
3. Essential Job Requirements: Weight: 0%
Physical Requirements & Working Environment Weight: 0%
1) Physical Requirements
While performing the duties of this job, the Staff Member is regularly required to sit and talk or listen. Weight: 0%
2) Physical Requirements
The Staff Member is further required to stand, walk, use hands to pick up, handle or feel and reach with arms.
Occasionally, the Staff Member will need to kneel or crouch.
3) Physical Requirements
The Staff Member must be able to read and analyze written information on a computer terminal. Close vision and
the ability to adjust focus are necessary for this job.
4) Physical Requirements
The Staff Member may regularly lift, carry, push, pull or move objects of at least 15 pounds. Weight: 0%
5) Working Conditions
The noise level in the work environment is usually moderate (i.e. working in a office). Weight: 0%
6) Working Conditions
The Staff Member must be able to travel on business or work beyond normal work hours as necessary. Weight: 0%
Experience/Minimum Qualifications Needed Weight: 0%
1) Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, and/or government
regulations in English.
2) Language Skills
Ability to write reports, business correspondence, and procedure manuals in English. Weight: 0%
3) Language Skills
Ability to effectively present information and respond to questions from groups of Managers, Staff, clients,
customers, and the general public in English.
4) Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area,
circumference, and volume.
5) Mathematical Skills
Ability to apply concepts of basic algebra and geometry and to draw and interpret bar graphs. Weight: 0%
6) Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, diagram, or
7) Reasoning Ability
Ability to deal with problems involving several concrete variables in situations where only limited standardization
8) Other Required Skills
Must be tactful, mature and flexible. Weight: 0%
9) Other Required Skills
Must have the ability to review, assess and understand technical documents, drawings and other documents and
engage in discussions internally and with customers.
10) Other Required Skills
Must be able to use a computer and such applications as Microsoft Windows, Word and Excel. Weight: 0%
11) Other Required Skills
Some positions must have knowledge of, and experience in, one or more of the following procedures: NVOCC,
Customs Clearance, Hazardous Materials Certification and transportation.
Education Weight: 0%
B.A./B.S. in related field or equivalent experience. Weight: 0%
B.A./B.S. in related field or equivalent experience.